IT service management (ITSM) is simply how information technology (IT) teams manage all the processes and activities required to design, build, deliver, and support IT services—it encompasses the management of the end-to-end delivery of these services to customers. ITSM is not basic IT support. Rather,...
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November 17, 2021 albert
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Today’s software market demands quality at speed. This is why organizations are implementing automation testing tools to complement manual testing. Read on to discover the best automation testing tools for your organization. What are Test Automation Tools? Test automation tools test various components of software...
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November 16, 2021 albert
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Businesses collect thousands of data points each day, but those that effectively use the data they’re collecting see an average increase of 8 percent in their revenues and an average decrease of 10 percent in their costs. However, using data is much more difficult than...
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November 14, 2021 albert
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In today’s business landscape, data is the key ingredient to long-term growth. However, specialized tools and software are required to translate data into actionable insights. Without it, the data is effectively worthless. A recent report from Sigma Computing found that 63% of enterprise employees cannot...
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November 7, 2021 albert
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For many businesses, decisions are left up to managers and executives while individual contributors focus on their day-to-day work. However, 86 percent of businesses feel that they perform better when they empower their frontline workers to make decisions and give them the insight they need...
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October 3, 2021 albert
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Read more… More about Meditation, Mindfulness, March Mindfulness, Lifestyle, and Health Mashable
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March 19, 2021 albert
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For companies that are losing money because they didn’t have an adequate digital strategy before the pandemic, no code and low-code tools could help. itbusinessedge RSS Feed
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September 7, 2020 albert
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Chargify, the payment management service owned by Scaleworks, has added revenue forecasting tools to its software as a service offering. The company’s new revenue forecasting tools uses historical data and month-over-month performance pulled from a company’s billing platform. The company says its new tool can cut...
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November 6, 2019 albert
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Businesses need to understand cause and effect: Someone did X and it increased sales, or they did Y and it hurt sales. That’s why many of them turn to analytics — but Bilal Mahmood, co-founder and CEO of ClearBrain, said existing analytics platforms can’t answer...
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August 16, 2019 albert
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The challenge facing SMBs is finding CRM that not only makes it simpler to manage the business but is also simple enough for the salesperson to use. IT Business Edge | News, Analysis, and Trends
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February 21, 2019 albert
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