Rather than viewing IT as a cost to contain, much of the retail experience is being reinvented using a broad range of advanced technologies. IT Business Edge | News, Analysis, and Trends
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A detailed look at 10 major omnichannel contact center vendors, well-known and lesser-known, suggests that it is a category in transition. IT Business Edge | News, Analysis, and Trends
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Editor’s note: From instant access to medical records, to telemedicine in rural areas, connectivity in the health sector has the power to improve lives. In this guest post, Soledad Munoz Lopez, CIO of the Chilean Ministry of Health, shares with us how Chile implemented a...
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